Lost & Found luggage investigation - we will find the lost suitcase

TSW reliably tracks down missing luggage items and delivers them immediately

Lost luggage is every air traveller’s nightmare and quickly leads to trouble with passengers. TSW’s friendly and specially trained staff ensure that lost luggage is returned to its owners as quickly as possible.

Wir betreuen die betroffenen Passagiere direkt am Gepäckband, dokumentieren den Verlust und machen uns sofort mit Hilfe von WorldTracer an die Verfolgung des Reisegepäcks. Sobald feststeht, wo sich das vermisste Gepäckstück befindet, organisieren wir alles für die schnelle Baggage Delivery innerhalb von Deutschland und international. Sollte das Gepäck beschädigt sein, kümmern wir uns um die Schadensmeldung per „Damage Report“ und die Baggage repair.

We take responsibility towards passengers for lost baggage and ensure a positive experience for your passengers with our fast, friendly service.

We always find the right solution for your lost-and-found problem or damages – at fair and reasonable prices!

You may check the status of your delayed bag and, as needed, modify the delivery and contact information.