Lost & Found luggage investigation - we will find the lost suitcase


TSW reliably tracks down missing luggage items and delivers them immediately


Lost luggage is every air traveller’s nightmare and quickly leads to trouble with passengers. TSW’s friendly and specially trained staff ensure that lost luggage is returned to its owners as quickly as possible.


We assist the passengers concerned directly at the baggage conveyor belt, document the loss and immediately start tracking the luggage with the help of WorldTracer. As soon as we know where the missing luggage is, we organise everything for quick Baggage delivery within Germany and internationally. If the luggage is damaged, we take care of the damage report and the Baggage repair.


We take responsibility towards passengers for lost baggage and ensure a positive experience for your passengers with our fast, friendly service.

We always find the right solution for your lost-and-found problem or damages – at fair and reasonable prices!


You may check the status of your delayed bag and, as needed, modify the delivery and contact information.


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